Shipping policy
Shipping Policy
Print-on-Demand Fulfillment
Wise Vibes operates primarily on a print-on-demand basis. This means that products are made after an order is placed rather than being held in pre-produced inventory.
Because products may be fulfilled from different production facilities, the location from which your order ships may vary depending on the product, destination, availability and fulfillment capacity.
Processing Times
Most orders require approximately 2–5 business days for production and fulfillment before they are shipped.
During busy periods, holidays or unexpected production delays, fulfillment may take longer.
Please note that fulfillment time is separate from shipping time.
Shipping and Delivery Times
Delivery times depend on the destination, shipping method, carrier and fulfillment location.
Estimated delivery dates provided at checkout are estimates only and cannot be guaranteed.
International orders may occasionally take longer due to customs processing, carrier delays, or other circumstances outside our reasonable control.
Shipping Costs
Shipping costs are calculated based on the products in your order, destination and available shipping method.
Where applicable, the shipping cost will be displayed at checkout before you complete your purchase.
Tracking
When tracking is available, you will receive tracking information after your order has been shipped.
Tracking information may require some time to update after the carrier receives the package.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.
Where these charges are not collected at checkout, they may be the responsibility of the customer.
Wise Vibes does not control customs processing times or charges imposed by local authorities.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your address, please contact us as soon as possible. Because our products are made to order, we cannot guarantee that an address can be changed once fulfillment or shipping has begun.
Lost, Damaged or Delayed Orders
If your order arrives damaged, appears to be lost, or experiences a significant delivery issue, please contact us with your order information.
We will review the situation and assist you where appropriate in accordance with our Return & Refund Policy.
Contact
If you have questions regarding your order or shipping, please contact us through the contact form available on our website or at:
Email: wisevibesmaster@gmail.com